This Privacy Policy describes how Artevo Luxury (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, make a purchase from artevoluxury.com (the “Site”), or otherwise communicate with us (collectively, the “Services”).

For the purposes of this Privacy Policy, “you” and “your” refer to the user of the Services, whether you are a customer, website visitor, or any other individual whose information we collect pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not access or use the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, legal obligations, or regulatory reasons. When we do so, we will post the updated Privacy Policy on the Site, revise the “Last updated” date, and take any additional steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected personal information about you over the past 12 months from a variety of sources, as described below. The personal information we collect and use depends on how you interact with us.

In addition to the specific uses described below, we may use your information to communicate with you, provide and improve the Services, comply with legal obligations, enforce our terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we collect depend on how you interact with our Site and Services. “Personal information” refers to information that identifies, relates to, describes, or can reasonably be associated with you.

Information We Collect Directly from You

Information you directly provide through our Services may include:

• Basic contact details, such as your name, address, phone number, and email address
• Order information, including billing and shipping addresses, payment confirmation, email address, and phone number
• Account information, such as your username, password, and security questions
• Shopping information, including items viewed, added to your cart, or added to your wishlist
• Customer support information, including information you provide when contacting us through the Services

Some features of the Services require certain personal information. If you choose not to provide it, you may be unable to access or use those features.

Information We Collect Through Cookies

We automatically collect certain information about your interaction with the Services (“Usage Data”) using cookies, pixels, and similar technologies (“Cookies”). Usage Data may include device information, browser information, IP address, network connection details, and information about how you interact with the Services.

Information We Obtain from Third Parties

We may receive personal information from third parties, including vendors and service providers who collect information on our behalf, such as:

• Companies that support our Site and Services, including Shopify
• Payment processors that collect payment details (e.g., bank account or credit/debit card information and billing address) to process transactions and fulfill orders

When you interact with our emails, advertisements, or Site, we or third parties we work with may automatically collect information using tracking technologies such as pixels, web beacons, SDKs, third-party libraries, and cookies.

Any information obtained from third parties is treated in accordance with this Privacy Policy. We are not responsible for the accuracy of third-party information or their privacy practices.

How We Use Your Personal Information

Providing Products and Services

We use your personal information to provide the Services, including processing payments, fulfilling orders, managing accounts, sending transactional communications, arranging shipping, facilitating returns and exchanges, and enabling product reviews.

Marketing and Advertising

We may use your personal information to send marketing and promotional communications by email, text message, or postal mail, and to display advertisements tailored to your interests across our Site and other websites.

Security and Fraud Prevention

We use personal information to detect, investigate, and prevent fraudulent, illegal, or malicious activity. You are responsible for keeping your account credentials secure. If you believe your account has been compromised, please contact us immediately.

Communicating With You

We use your personal information to provide customer support, respond to inquiries, and improve our Services in our legitimate business interests.

Cookies

We use Cookies to operate and improve our Site and Services, remember your preferences, and analyze user interactions. For more information about Shopify-related cookies, please visit https://www.shopify.com/legal/cookies.

You can manage or disable Cookies through your browser settings, though doing so may affect the functionality and performance of the Services.

How We Disclose Personal Information

We may disclose personal information to third parties in the following circumstances:

• To vendors and service providers who perform services on our behalf (e.g., payment processing, IT support, analytics, fulfillment, and shipping)
• When you request or consent to such disclosure
• To affiliates within our corporate group
• In connection with a business transaction, legal obligation, or to protect our rights and the rights of others

In the past 12 months, we have disclosed personal information categories such as identifiers, commercial information, and internet activity data to vendors, business partners, and affiliates for the purposes described above.

We do not use or disclose sensitive personal information to infer personal characteristics.

User Generated Content

If you submit reviews or other content to public areas of the Services, that content will be publicly accessible. We are not responsible for the privacy or security of information you choose to make public.

Third Party Websites and Links

Our Site may contain links to third-party websites or platforms. We are not responsible for their privacy practices, content, or security. Please review their policies before providing any personal information.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to request deletion.

We do not knowingly sell or share personal information of individuals under 16 years of age.

Security and Retention of Your Information

No security system is completely secure, and we cannot guarantee absolute security. We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on your location, you may have rights including:

• Access to your personal information
• Deletion of your personal information
• Correction of inaccurate information
• Data portability
• Restriction of processing
• Withdrawal of consent
• Right to appeal a denied request

You may exercise these rights by contacting us. We may verify your identity before responding and will not discriminate against you for exercising your rights.

Complaints

If you have concerns about how we handle your personal information, please contact us. You may also have the right to lodge a complaint with your local data protection authority.

International Users

Your personal information may be transferred, stored, and processed outside your country, including in the United States. For transfers outside Europe, we rely on approved legal mechanisms such as Standard Contractual Clauses.

Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at support@artevoluxury.com.